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Dispatching · New York Metro
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Field guide · Field operations

Locker surveys

The survey that decides whether a parcel locker can be installed at a site, written from several dozen of them across the five boroughs and North Jersey. Covers the measurements that actually stop an install, the power and signal questions, floor loading, and the access constraint that is invisible on a floor plan: the route from the truck to the final position.

Plate 01Procedure

Doing it

Forty-five minutes on site, in the order that finds the blocking constraint early rather than at the end.

Tools
  • Tape measure
  • Phone with a camera
  • Signal strength app
  • Outlet tester
  1. 01

    Measure the final position, then the route to it

    Width, height and depth at the intended location, plus clearance in front for the doors to open fully and for somebody to stand. Then walk backwards to the street measuring every doorway, corridor, turn and lift the unit has to pass through. The route is what stops installs, and it is invisible on the plan somebody emailed you.

    CautionNote the narrowest point on the route and photograph it. A unit that fits the wall and not the doorway is a wasted delivery and a wasted install slot.

  2. 02

    Confirm power, and confirm it is live

    Locate the outlet the unit will use, check it is on a circuit that is not switched with the lights, and test it. Measure the distance from the outlet to the unit's position. An extension lead across a lobby floor is not an installation, so if the distance is wrong the site needs an electrician before the delivery, not on the day.

  3. 03

    Test signal at the exact position, not at the door

    Cellular signal in a lobby and cellular signal in the back corner where the unit is actually going are frequently different, and the second one is the one that matters. Record the reading at the final position, and check whether wired connectivity or Wi-Fi is available as an alternative.

    CautionBasements, lift lobbies and rooms behind lift shafts are the usual dead spots. Test, do not assume from the street.

  4. 04

    Check the floor and the wall

    A loaded unit is heavy and concentrated. Note the floor construction, whether it is level, and whether anything under it is a concern — a raised floor, a basement void, a recent screed. If the unit anchors to the wall, establish what the wall is actually made of rather than what it looks like.

  5. 05

    Establish who lets you in, and when

    Site contact, hours the space is accessible, whether a certificate of insurance is required, loading dock rules, and whether the lift can be booked. Get a name and a number, not a company address. This is the section that determines whether the install day works.

  6. 06

    Photograph everything, wide and close

    Wide shots of the position and the route, close shots of the outlet, the floor, the narrowest doorway, and anything unusual. The person planning the install was not there, and a photograph answers questions your notes did not anticipate.

  7. 07

    Report a decision, not just observations

    The survey exists to answer one question: can this site take a unit, and if not, what would have to change. Say so plainly, with the blocking constraint named. A form full of measurements that stops short of a verdict makes somebody else repeat your visit.

Plate 02Questions
Questions people actually ask
What stops a locker install most often?
Access, not space. The wall the unit is going against measures fine and the doorway, corridor turn, or lift on the way to it does not. Measure the whole route from the street to the final position, and record the narrowest point.
How much clearance is needed in front?
Enough for the doors to open fully and a person to stand and reach in, plus whatever the site's own accessibility requirements call for in a public area. Measure the actual clearance available and report it rather than judging it — the person specifying the unit knows their door swing.
What if there is no signal at the position?
Report it as a blocking constraint with the reading and the location, and check what else is available — a wired drop, site Wi-Fi, or a better position within the same room. A unit that cannot report is a unit nobody can use, so this is not a detail to leave to the install day.
Does the survey need to check the floor?
Yes. A loaded unit concentrates significant weight over a small footprint. Note the construction, whether the floor is level, and whether there is a void, raised floor, or recent work underneath. Level matters as much as loading — a unit out of plumb has doors that do not latch.
Plate Other guides

The rest of the section

Free guidesNo sign-upNothing trackedWritten on the job
Rather it was just done

We do this work
as well as document it

Field technicians sent to survey a candidate site, and hosts working out whether their lobby or back room can actually take a unit.

Or call and speak to someone who does the work(347) 262-9435inquiries@jcitsystems.com